Returns & Exchanges
At Trade Secrets, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for most unopened and lightly used products.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Secure Your Package
Place the items in their original packaging, ensuring all lids are tightened and fragile containers are padded to prevent transit damage.
Ship to Our Warehouse
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing